• Blytheco
  • Gardena , CA
  • Customer Service/Call Center
  • Full-Time
  • 1252 W Redondo Beach Blvd

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Our Acumatica Consultant will have in-depth knowledge of the Acumatica application, and will work alongside a team of laser-focused professionals, dedicated to delivering a world-class experience to our customers. Our consultants:

  • Strategically guide customers through the software implementation process
  • Deliver informative, insightful, and engaging training
  • Provide timely, outstanding post-implementation service and support
  • Skills and Expertise

  • Possess a minimum of 5 years of experience as an Acumatica consultant, handling at least 5-10 Acumatica implementations, which include but are not limited to, setup, configuration, and, if applicable, customization
  • Hold a Bachelor s degree (preferred)
  • Have in-depth manufacturing/distribution experience
  • Be experienced with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus
  • Understand common industry business practices related to accounting, sales/manufacturing/inventory management, as well as an advanced understanding of accounting theory, accounting systems, US GAAP, and IFRA
  • Demonstrate ability to juggle , (well, metaphorically, anyway!) by handling multiple projects successfully, while meeting deadlines
  • Outstanding organizational, time management, communication, and listening skills required
  • Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
  • Ability to function effectively in collaborative, team-oriented, matrix environment, and build strong relationships with managers, co-workers, clients, vendors, and internal customers
  • Working knowledge of MS Office, Outlook, and proficiency with CRM tools
  • Ability to travel, as needed
  • Attributes

  • Be passionate about ERP consulting and software
  • Exhibit a high level of energy, urgency, engagement, and accountability ( 100% accountability, zero excuses )
  • Have an innate curiosity, combined with a thirst for knowledge & a creative mind, that will allow you to provide complex solutions to complex customer challenges
  • Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer.
  • Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW s)
  • Perform project scoping, planning, business process mapping, UAT testing
  • As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
  • May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
  • Deliver insightful, engaging (and fun!) training sessions via phone, web, or in-person
  • Provide prompt, exceptional customer service and support

  • Associated topics: desktop, help, network, pc, support specialist, technical, technical support, technician i, technician iii, technician iv

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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