Utilizing your in-depth Sage Enterprise Management (Sage X3) knowledge, you ll help our customers solve the complex issues faced in today s challenging business environment by taking an active role in installation, configurations, upgrade, and technical support tasks.
Perform project planning, solutioning, design, testing and training of Sage Enterprise Management solutions to include:Assist with implementation and/or perform software upgradesInstallation of patches and deployment of additional modulesApplication configurationData archiving and/or log purgesDevelop custom management reports from the EM system or linked SQL applicationsProvide administrative services related to Sage EMProvide prompt, professional customer service and support
As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team related to the technical aspects of Sage Enterprise Management
At Blytheco, we ask a lot from our team members, but we give back by offering:
A competitive salary
Employee-centric benefit package (medical, dental, vision, life insurance, 401(k), PTO, tuition reimbursement, and more)
The chance to work with an amazing team of talented, goal-oriented people
Our fun, playful FISH culture
Business casual environment, with casual Fridays
Employee Recognition Programs
More cool stuff (Fun Committee, leadership program, annual company Quest conference, trade shows, on-going training, etc.)
That amazing feeling of satisfaction that comes from knowing that what you do truly does make a difference!
Minimum of 2 years of experience as an Enterprise Management (Sage X3) Technical Consultant OR possess 3+ years of experience as an Enterprise Management (Sage X3) Administrator.
Bachelor s degree with concentration in information systems highly desired
Hands-on systems engineering background preferred
Minimum of 3+ years of experience working with Microsoft Windows Servers and proficient with Microsoft SQL Server
Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus.
Ability to utilize defined and structured implementation processes and project management methodologies
Talent for juggling , (well, metaphorically, anyway!) by handling multiple projects successfully, while meeting deadlines
Outstanding organizational, time management, communication, and listening skills required
Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
Working knowledge of MS Office, Outlook, and proficiency with CRM tools
A passion for technology
A high level of energy, urgency, engagement, and accountability ( 100% accountability, zero excuses )
An innate curiosity, combined with a thirst for knowledge & a creative mind, that will allow you to provide complex solutions to complex customer challenges
Associated topics: business advisory, business analyst, business systems, business systems analyst, client, consult, crm, customer, marketing, support analyst
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.